To maintain our prices and stay in business, we adhere to our booking policy.

Secure your booking

A credit card or gift voucher number is required at the time of booking to secure all reservations over one hour.

Cancellation/Rescheduling Policy

We ask that you provide us with at least 24 hours notice to cancel or change an appointment. Otherwise, you will be charged 50% cancellation fee for any cancellations or rescheduling. If your appointment is cancelled or rescheduled with less than 4 hours notice, then 100% will be charged for your appointment.

If your appointment is secured with a gift voucher you will forfeit 50% of the value of the voucher if you cancel or reschedule with less than 24 hours notice.

We enforce this policy for all clients. If any event, including incidents beyond your control, prevents you from attending your appointment on the day, unfortunately we do have to charge for that appointment.

If you fail to attend your scheduled appointment you will be incur a 100% cancelation fee or your gift voucher will be void.

Confirmation of booking

Approximately 48hrs prior to your appointment you will be sent an SMS to your mobile phone number. Please reply to this to confirm or cancel your appointment.